Privacy Policy

Last updated: December 2024

1. Information We Collect

When you use Williams Dog Walking services, we may collect the following information:

  • Name and contact information (email, phone number, address)
  • Information about your dog(s) including name, breed, age, and special needs
  • Booking and scheduling information
  • Payment information (processed securely through Stripe)
  • Communications between you and our service

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our dog walking services
  • Schedule and manage bookings
  • Process payments
  • Communicate with you about your bookings and our services
  • Ensure the safety and wellbeing of your dog
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Payment processors (Stripe) to complete transactions
  • Service providers who assist in our operations
  • Legal authorities when required by law

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is handled securely through Stripe and is not stored on our servers.

5. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

6. Cookies

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page.